Customer Satisfaction

 

What People Are Saying About Us

“I want to thank you for all that you did for [dad], and I wish you and your team well.” — Sarah W. (daughter) Winchester, 19/07/2018

 

“My mum as dementia and my dad was taken ill and is in intensive care with a life-threatening illness, The Princess Trust supported me with this company and sent an emergency live-in carer and she is brilliant. She is respectful of the situation and is a life line for us at our time of need. I can’t thank her enough for responding and being at my parents home within 4hours. Thanks to the partnership of the care company and the Royal Princess Trust, it has made a difficult situation more bearable and reassuring that we can focus on my dad in intensive care knowing my mum is in safe hands. Thank you, everyone, that has made this possible, you’re all angels in my eyes.” Andrew P., Oakley, 26/06/2018

 

“Thank you for all your help. I will not hesitate to get in touch with you if I need to in the future. If I hear of anyone in similar circumstances I will pass on your details.” — Joyce S.(client’s daughter) Basingstoke, 24/04/2018

 

“I think both carers were very good and excellent with granddad. Would be very happy to use them both again. Thanks, Sarah” (granddaughter), 13/04/2018

 

“Linda asked me to pass on how wonderful [the carer] was and she is very grateful for everything she did.” Princess Royal Trust For Carers, following an emergency job, 01/02/2018

 

“Hello, I think your summary of events has helped a lot. My dad is now staying in a residential home so we are all relieved. If my mum needs any help in the future we have your details. Many thanks again.” Vanessa (client’s daughter), 01/11/2017